- Who do I contact for information about enrolment and fees?
- Who do I contact for information about course related matters?
- How do I enrol and pay for my fees?
- What if I already have skills being taught in the course?
- Am I eligible for a concession on my fees?
- What if I can't pay all my fees now?
- What if I'm not paying for my own fees?
- How do I get my results and award?
- How do I change my address?
- What if I want to withdraw from course(s)?
If you are enquiring about the total cost of a program, please visit our program guide or call V-M Group on 07 3371 8777. The total price will be displayed with the program information.
Where to find us:
If you are making a general enquiry about a particular program, please view our program guide or call the V-M Group Program Coordinator on 07 3371 8777.
If you are a new participant and are making an enquiry about a program, please view our program guide or call the V-M Group Program Coordinator on 07 3371 8777.
If you are a continuing student and are making an enquiry about your program, please view our program guide and call the number listed in the program information content or call our Program Coordinator on 07 3371 8777.
To find out how, refer to Registration and Payment Information.
Back to Top
These can include skills obtained from previous study, training, work experience
and life experience.
There are two options available when applying for credit:
- Recognition of prior learning (RPL)
- Transfer credit
You should contact our RPL Coordinator before you enrol and pay fees as it may not be necessary to enrol in some units or attend some classes. The RPL Coordinator will let you know what you need to do.
Please call our Program Coordinator on 07 3371 8777 for more information.
Back to Top
If you are experiencing financial difficulty, the V-M Group may be able to provide you with time to pay your fees. View the fees section of Financial Information for further details or phone 07 3371 8777 to speak to a Program Coordinator.
Back to Top
If you have an employer or sponsor who is paying your fees you can include
their payment with your enrolment. To find our more, refer to the fees section of Financial Information.
Back to Top
Results are printed regularly throughout your study and are posted to the
address listed in V-M Group's enrolment database.
Awards are printed after participants successfully complete all requirements.
These are distributed
during the graduation ceremony and posted to the address listed in the V-M Group's enrolment database for non-attendees.
Note: It is important that you update your details on the Login Page immediately if you change your address, to ensure you receive these documents without delay or without incurring a charge for reprinted documents.
Back to Top
If you have registered on the Login Page you can update your details online. You can also either email, call us on 07 3371 8777 or drop in to the V-M group Learning Centre and we will update your details immediately.
Back to Top
To withdraw from a program, you will need to advise the V-M Coordinator at least 7 days before the first day of classes, either in writing, by email or by phone.
If you wish to withdraw completely, you can only receive a refund on your fees if you withdraw before courses have started. If you withdraw after the course start date, you will receive a refund only in certain circumstances (eg. illness, exceptional circumstances), as long as you can provide documentation such as a medical certificate supporting the refund request. An administrative charge of $12 will apply to approved refunds (except in certain cases). Participants have five weeks to obtain a refund for courses for which they receive a transfer credit.
You can only withdraw from a course up to the three weeks prior to the course end date. You will not be permitted to withdraw after that time.
Back to Top |
»
»