| 1. |
All participants will be issued with a receipt after payment has been cleared. |
| 2. |
Booking is non-refundable. |
| 3. |
Schedule changes and/or cancellations are permitted by participants, subject to availability, if requested at least 7 days before commencement of course by phoning 07 3371 8777. |
| 4. |
The booking is transferable and name changes are allowed. |
| 5. |
Cancellation, schedule change, participant substitution, transfer or name changes incur a fee of $55 per participant per course plus any fee difference between original booking fee paid and the current scheduled booking fee for the new course booked into. The new booking needs to be at least the same value as the original booking. |
| 6. |
When a booking is cancelled the balance is held in credit to be used within 12 months from the date of first booking. After that time the fee is forfeited. |
| 7. |
The Frontline Management Institute reserves the right to vary the Fair Fees Rules from time to time but will not change for bookings for which payment has already been made. |
| 8. |
The Frontline Management Institute reserves the right to cancel courses at its discretion and in this event a full refund of fees will be made to participants.The V-M Group reserves the right to cancel courses at its discretion and in this event a full refund of fees will be made to participants. |
| 9. |
Open Learning and RPL fees must be paid up front and are non-refundable.
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Where contractual arrangements are made with organisations rather than individuals, the specific terms and conditions in the Proposal will apply rather than Public Course Terms.
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